SOCIAL MEDIA OFFICER AT IPNX NIGERIA LIMITED | MYLELO JOBS

Job ID: 41
Department: Customer Experience and Advocacy
Function: Create and maintain ipNX presence on social
media.
Reporting to: Customer Experience Analyst
Travel Frequency: Nil
 
Purpose of the Job
 
    To manage customer experience through social media
network, create / maintain ipNX presence on social media sites, which
includes Facebook, Twitter, Instagram and increase the overall exposure of
the company.
 
Expected Key Results
 
    Manage customer complaints and expectations on
social media platforms
    Generate brand awareness
    Identify trends on social media
    Elicit concrete information from customers via
surveys and campaigns
    Identify online threats, escalations and business
enquiries
    Analysis/Reporting
    Carry out other responsibilities as assigned
 
Educational Qualifications and Functional Skills
 
    Minimum 2.1/Upper Credit Bachelor’s Degree in
Social Sciences preferably  public relations, marketing, social media
management or business communications.
 
Work Experience:
 
    Minimum of 1-2 years related experience.
 
Other Requirements:
 
    Strong analytically skills
    Proficient use of CorelDraw
    Graphic design skills
    Knowledge of digital media as it relates to
branding
    Team player
    Drive results
    Cultivate Innovation
    Online reputation management
    Resilience
    Strong communication – both verbal and
written and inter-personal skills
    Tact and a good sense of humor
    A passion for all things digital
    Hardworking  and Extremely organized
    Self-motivated
 
Click here
to apply

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