Core purpose of the Job
Enhance customer dedication and expand the hotels
clientele by strengthening our hotel’s reputation.
Support operations by supervising staff; planning,
organizing, and implementing. Specific functions include:
Oversee the daily operations of the hotel as well
as provide strategic direction.
Plan and supervise the activities of an extensive
and diverse workforce to ensure the smooth and profitable running of
Guide employees to work as a well-functioning team.
Supervise work at all levels (receptionists,
kitchen staff, maids, office employees etc.) and set clear objectives.
Plan activities and allocate responsibilities to
achieve the most efficient operating model.
Manage budgets/expenses, analyze and interpret
financial information and monitor sales and profits.
Inspect facilities regularly and enforce strict
compliance with health and safety standards
Develop and implement an intuitive and efficient
marketing strategy to promote the hotel’s services
Communicate with customers when appropriate
(welcome them in the facilities, address their complaints, find solutions
to problems, offer information etc.)
Deal with maintenance issues, shortages in staff or
equipment, renovations etc.
Collaborate with external parties such as
suppliers, travel agencies, event/conference planners etc.
Degree in Business Administration, Hotel/Hospitality
Job Specification (Experience and Training):
Academic and Professional: Degree in Business
Administration, Hotel/Hospitality Management.
Knowledge of hotel management software is an
Proven experience as Hotel Manager
Knowledge of other languages is a plus
Understand all hotel management best practices and
relevant laws and guideline
Job Specific Competencies (Skills/ Knowledge/
Excellent Communication skills: Oral and written
Financial Planning and Strategy
Be up to date with Marketing Concepts and
People Management Skills
Sales Planning / Competitive Analysis
Understanding the Customer
Ability to work under pressure
Be a self-starter.
Be very creative
A good team player
An effective leader
Able to set examples and foster a climate of
Must be Friendly, honest, transparent and diligent
in all dealings.
Application Closing Date
13th February, 2018.
How to Apply
Interested and qualified candidates should send their
Resumes to: firstname.lastname@example.org Stating
their location. e.g. General Manager- Lagos