Locations: Yola, Adamawa
Contract Type: Expatriate Contract
Job Description
    The Accountability Manager is responsible for
supporting the Programme Development, Quality, and Accountability
Coordinator (PDQAC) with all aspects of designing, planning, and
implementing the Accountability strategy and mechanism throughout the DRC
Nigeria country programme – including the Core Humanitarian Standard(CHS),
Code of Conduct (CoC), and Prevention of Sexual Exploitation and Abuse
    In particular, the Accountability Manager will
design and develop core processes and standard operating procedures for the
feedback, reporting, and complaints mechanism; train all DRC full-time,
casual, and volunteers in accountability principles and practices; and lead
on coordination and liaison with programme and support unit staff to ensure
successful implementation and compliance with the accountability strategy
and mechanism.
Under the management and direction of the PDQAC, the
Accountability Manager will:
    Strengthen, further develop, and ensure
implementation of the Accountability strategy and action plan for DRC
    Develop and implement the Accountability training
plan for all DRC Nigeria full-time, casual, and volunteer staff;
    Strengthen the existing accountability mechanisms
at DRC Nigeria and ensure Accountability is implemented at field level,
ensuring that all beneficiaries, stakeholders, and community members
understand the DRC accountability framework, Code of Conduct, and how to
access the feedback, reporting, and complaints mechanisms;
    Support and manage DRC Nigeria Accountability
staff, including development of a training and capacity building plan and
regular field trips to provide technical support and guidance;
    Work closely with the DRC Head of Programme and DDG
Programme Manager to ensure all sector managers are adequately supported to
develop accountability is mainstreamed throughout their programmes;
    Working closely with the PDQAC and Country
Director, ensure internal compliance with the CHS and Code of Conduct at
DRC Nigeria.
Education: (include certificates, licenses etc.)
    University Degree in a relevant field such as
Social Sciences, Development Studies, International / Humanitarian Law,
Communications or similar;
    Professional humanitarian qualifications /
recognised training certificates in Accountability-related areas (CHS,
PSEA, investigations, etc).
Experience and Technical Competencies: (include years
of experience):
    At least 2-3 years of professional experience
working with humanitarian / development organisations with responsibilities
for accountability and/or programme quality functions;
    Knowledge of relevant sectoral areas implemented by
DRC Nigeria programmes – including protection, food security, WASH,
shelter, NFIs, mine action, mine risk education, and armed violence
    Highly developed skills and demonstrated capacity
developing accountability strategies and mechanisms, including
implementation and training in accountability principles and practice;
    Advanced knowledge and demonstrated ability of
principles and practices related to confidentiality, protection, and
interviewing of extremely vulnerable individuals in a humanitarian context;
    Demonstrated capacity to work collaboratively in a
multi-cultural environment with competing priorities, tight deadlines, and
in a complex emergency context;
    Ability to live and work in an insecure and high
stress environment.
Languages: (indicate fluency level):
    English – fluent
    Hausa and other languages used in northeast Nigeria
an asset, but not essential to the position


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